Firewall Upgrade & eBGP Prefix Update

Scheduled Maintenance Report for FortiGate Cloud Service

Completed

The scheduled maintenance has been completed.

Posted Jan 31, 2026 - 00:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 30, 2026 - 22:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Jan 30, 2026 - 19:20 UTC

Scheduled

Dear Service Owners,

Please be advised of below maintenance activity:

Details:
• FCLD Firewall Upgrade in KMG
• eBGP prefix update

Date & Time:
02:00 PM PST, Jan 30th, 2026 ---- 4:00 PM PST, Jan 30th, 2026 (Vancouver Time)
or
07:00 AM JST, Jan 31st, 2026 ---- 09:00 AM JST, Jan 31st, 2026 (Tokyo Time)

Duration:
2 Hours

Location:
KMG

Priority:
High

Services Might Be Affected:
IOC, FGC, FSA, FMG/FAZ Cloud – External Services & Internal traffic coming/going over ADVPN from/to BBY2 & VAN3

Expect Downtime:
There will be a short instability & packet loss during HA failover (few seconds) and BGP internal routing convergence (few minutes).

Posted Jan 28, 2026 - 18:46 UTC

This scheduled maintenance affected: FortiGate Cloud (Japan, Fortinet Common Infrustracture).